privacy policy image

Effective Date: 15 March 2025

Chaya Digital Agency (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.chayadigitalagency.com (the “Website”) and engage with our digital marketing services.

1. Information We Collect

We collect various types of information relevant to our digital marketing services, including:

1.1 Personal Information
  • Name
  • Email address
  • Phone number
  • Business or company name
  • Billing and payment details (if applicable)
  • Social media profiles (if shared with us for marketing purposes)
1.2 Non-Personal Information
  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Engagement metrics (such as time spent on pages and interaction with content)
  • Cookies and tracking technologies
2. How We Use Your Information

We use the collected information to:

  • Provide and manage our digital marketing services, including SEO, social media marketing, content creation, and advertising
  • Improve our website, services, and customer experience
  • Develop targeted marketing campaigns based on your preferences
  • Respond to inquiries, provide support, and manage client relationships
  • Send newsletters, promotional content, and service updates (with opt-out options)
  • Conduct analytics and performance tracking to optimize marketing campaigns
  • Comply with legal and regulatory obligations
3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Third-party service providers who assist in website hosting, email marketing, payment processing, and analytics
  • Social media platforms and ad networks for campaign execution (only when consented to)
  • Legal authorities if required by law
  • Business partners for collaborations and co-marketing (with your consent)
4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve our marketing efforts. You can control cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security. We encourage users to take precautions when sharing personal information online.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing emails and targeted advertising
  • Request data portability
  • Restrict or object to certain processing activities
  • File a complaint with regulatory authorities if necessary

Our website may contain links to third-party websites, social media pages, or partner services. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any data.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Users can request data deletion at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Chaya Digital Agency
Website: chayadigitalagency.com
Email: info@chayadigitalagency.com
Phone & WhatsApp: +91 95500 83314
Address: 3-12, Pochammawada, Shampur, Utnoor, Adilabad, Telangana, India

By using our website and digital marketing services, you consent to the terms of this Privacy Policy.